Forums46
Topics538,235
Posts9,734,608
Members87,075
|
Most Online25,604 Feb 12th, 2024
|
|
|
R Guns Suuuuuuuuuuuuu
#4188005
04/15/13 12:43 AM
|
Joined: Dec 2009
Posts: 232
texoma2010
OP
Woodsman
|
OP
Woodsman
Joined: Dec 2009
Posts: 232 |
Do not order any thing from R guns. I ordered an complete upper over 10 weeks ago that was in stock. Web site said 2-4 weeks delivery at that time, now if I cancel my order they will charge me 100.00 cancel fee. so stay away from this group.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: texoma2010]
#4188026
04/15/13 12:59 AM
|
Joined: Jan 2009
Posts: 4,411
Dragonuv
Extreme Tracker
|
Extreme Tracker
Joined: Jan 2009
Posts: 4,411 |
If they haven't shipped it yet, why the $100 charge? That's just plain greedy.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: texoma2010]
#4188030
04/15/13 01:01 AM
|
Joined: Oct 2011
Posts: 1,801
lharrell79
Pro Tracker
|
Pro Tracker
Joined: Oct 2011
Posts: 1,801 |
Calm down. Yes, rguns.net is slow. Yes, their customer service is non existent. However, they do make a good product, they will ship it eventually, they do not charge until they ship. I ordered 3 BCG's from them on 1-9-13. I was charged on 3-29-13, and received them on 4-2-13. I too was pissed about the time delay, but the BCG's were cheap, and nobody else had them anyways. Check this thread towards the end, it will give you an idea of what date they are currently shipping out. I think they're still working on orders from Jan 2013 right now. http://www.ar15.com/forums/t_6_2/393385_Rguns_orders_are_they_shipping_.html&page=23
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: Dragonuv]
#4188031
04/15/13 01:02 AM
|
Joined: Jan 2013
Posts: 1,539
okstatefan
Pro Tracker
|
Pro Tracker
Joined: Jan 2013
Posts: 1,539 |
Thank you for the heads-up. I was just shopping them for an upper receiver kit. I guess I will probably order from PSA, unless somebody has a horror story from them.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: okstatefan]
#4188076
04/15/13 01:31 AM
|
Joined: Oct 2011
Posts: 1,801
lharrell79
Pro Tracker
|
Pro Tracker
Joined: Oct 2011
Posts: 1,801 |
Thank you for the heads-up. I was just shopping them for an upper receiver kit. I guess I will probably order from PSA, unless somebody has a horror story from them. I've never had a problem with PSA. Usually get my stuff about 2 weeks after I order.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: lharrell79]
#4188170
04/15/13 02:30 AM
|
Joined: Jan 2010
Posts: 4,394
Chuck McDonald
Extreme Tracker
|
Extreme Tracker
Joined: Jan 2010
Posts: 4,394 |
Ordered a BCG from Rguns 1/7/13 got it just a couple of weeks ago. Great BCG, and for a pre-sandy price it was worth the wait.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: Chuck McDonald]
#4188760
04/15/13 02:04 PM
|
Joined: Jul 2012
Posts: 361
r_u_sharp_2
Bird Dog
|
Bird Dog
Joined: Jul 2012
Posts: 361 |
I ordered mine around the first week in January, and i think it was mid/late march when it arrived. I think at the 5/6 week mark, i emailed and asked what was up and if it was not in stock when i placed the order. The 100 cancel fee had just went in effect.
I finally got an email and it said they were running as fast as they could to ship, but it was more like 8-10 weeks and getting longer due to the order coming in every day.
Sounds like they were not ready for the amount of orders and because they didnt raise prices, they were not going to hire any extra staff to fill orders and lose profit.
I wasnt happy, but I am now that my items are here.
Matt
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: okstatefan]
#4188775
04/15/13 02:09 PM
|
Joined: Jan 2007
Posts: 26,211
KRoyal
Texoma Legend
|
Texoma Legend
Joined: Jan 2007
Posts: 26,211 |
Thank you for the heads-up. I was just shopping them for an upper receiver kit. I guess I will probably order from PSA, unless somebody has a horror story from them. PSA is just as bad. Look at their industry forum on ARFCOM.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: KRoyal]
#4189006
04/15/13 03:49 PM
|
Joined: Jan 2011
Posts: 1,989
bjones2571
Pro Tracker
|
Pro Tracker
Joined: Jan 2011
Posts: 1,989 |
Thank you for the heads-up. I was just shopping them for an upper receiver kit. I guess I will probably order from PSA, unless somebody has a horror story from them. PSA is just as bad. Look at their industry forum on ARFCOM. Their shipping and customer service has been bad to very bad in the past, but I think they have fixed it or are at least finally trying to fix it. My last couple of orders have shipped very fast (one ammo order shipped same day). These were orders in February and March. Just relating my recent experiences FWIW.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: bjones2571]
#4189031
04/15/13 04:04 PM
|
Joined: Jan 2007
Posts: 26,211
KRoyal
Texoma Legend
|
Texoma Legend
Joined: Jan 2007
Posts: 26,211 |
Hmm I know I bought a lower, lower build kit, and Troy sling a week and a half before the election (wasn't even thinking) and I got my order in very late December.
This was after I think I had something like 40-60 calls to them, none were answered. A couple of emails that were never answered. I posted on their industry forum on ARFCOM and finally got a response. They told me my order was hung up due to FFL not sending it in. So I switch FFL's to my friend that had just opened a new gun store. He sent in his FFL and I wait and wait.... Nothing... So I get ahold of them again to cancel my order, which had to be done on their industry forum since they don't answer emails or phone calls, and they said there would be a 30% restocking fee if I canceled. So I asked what was taking so long and they said they still had not received my FFL. I call my friend and he sends them the email and copied me on it showing that his FFL had in fact been received for my order over 2 weeks ago. He wrote them a pretty scathing email, I guess they were trying to blame my FFL for their slowness. The original FFL probably sent it in and they used him as a scapegoat for an excuse as to why they were taking so long.
I won't use them again for anything. Although they have some great deals I just can't get past the incredibly long shipping times and non-existent customer service. Also them trying to deceive me saying my FFL hadn't been received when in fact it had been and my FFL had confirmation from PSA that the FFL had been received for my order number just rubs me the wrong way.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: KRoyal]
#4189067
04/15/13 04:21 PM
|
Joined: Jan 2011
Posts: 1,989
bjones2571
Pro Tracker
|
Pro Tracker
Joined: Jan 2011
Posts: 1,989 |
Yeah, like I said, their shipping and service was known to be lacking. The timing of your order probably didnt help. After my last order of 2012, I was close to swearing them off as well. However, I read in the ARFCOM forum that they had fixed some of the issues, they had a great price on what I wanted, and I was impressed with their fast shipping. Again, just passing on my latest experiences...
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: bjones2571]
#4189076
04/15/13 04:25 PM
|
Joined: Jan 2007
Posts: 26,211
KRoyal
Texoma Legend
|
Texoma Legend
Joined: Jan 2007
Posts: 26,211 |
Might give them another chance, they have some really really good deals some times. Thanks for the info.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: KRoyal]
#4189432
04/15/13 07:03 PM
|
Joined: Feb 2010
Posts: 1,517
BoomStick
Pro Tracker
|
Pro Tracker
Joined: Feb 2010
Posts: 1,517 |
Im dealing with the same thing with Red X arms
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: BoomStick]
#4189569
04/15/13 07:53 PM
|
Joined: Oct 2011
Posts: 4,290
Scary Poppins
Extreme Tracker
|
Extreme Tracker
Joined: Oct 2011
Posts: 4,290 |
I could say the same about brownells right about now :|
I've been waiting since December, and I don't expect anything anytime soon
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: Scary Poppins]
#4189839
04/15/13 09:53 PM
|
Joined: Jan 2011
Posts: 46,950
Gravytrain
THF Celebrity
|
THF Celebrity
Joined: Jan 2011
Posts: 46,950 |
I can't tell you how long I'll be waiting for my Alexander Arms upper. I mean really, they won't tell me I'll be happy when it get here!
Upon us all, upon us all, a little rain must fall
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: Gravytrain]
#4189891
04/15/13 10:31 PM
|
Joined: Dec 2010
Posts: 1,297
ju993rnaut
Pro Tracker
|
Pro Tracker
Joined: Dec 2010
Posts: 1,297 |
I've never had a bad experience in dealing wih PSA. I've always had my info on order and always expected a decent wait. The products have been good quality. I did have an issue with a canted front sight(still functioned 100%), it was shipped to them and back to me free of charge in less that 2 weeks.
So with that said whenever ordering anything AR HAVE YOUR S#$* TOGETHER. Switching whatever CHL's, colors of parts, cancellations all are gonna add to the wait and cost more $$. EXPECT TO WAIT!!! You and who knows how many others just ordered the same thing from the same place at the same time. BE PATIENT lifes too short to be on hold or make 30 calls or emails a day (a little obsessive) and again how many others are doing the same thing? Wonder if it slows down the process? Go read a book, watch a movie, build a house...do somthing productive lol.
Bottom line, you and a million other people jumped on a good deal, be patient and wait.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: ju993rnaut]
#4190016
04/15/13 11:32 PM
|
Joined: Mar 2010
Posts: 1,544
thedoveshooter
Pro Tracker
|
Pro Tracker
Joined: Mar 2010
Posts: 1,544 |
Bottom line, you and a million other people jumped on a good deal, be patient and wait. Amen!
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: ju993rnaut]
#4190122
04/16/13 12:43 AM
|
Joined: Jan 2007
Posts: 26,211
KRoyal
Texoma Legend
|
Texoma Legend
Joined: Jan 2007
Posts: 26,211 |
I've never had a bad experience in dealing wih PSA. I've always had my info on order and always expected a decent wait. The products have been good quality. I did have an issue with a canted front sight(still functioned 100%), it was shipped to them and back to me free of charge in less that 2 weeks.
So with that said whenever ordering anything AR HAVE YOUR S#$* TOGETHER. Switching whatever CHL's, colors of parts, cancellations all are gonna add to the wait and cost more $$. EXPECT TO WAIT!!! You and who knows how many others just ordered the same thing from the same place at the same time. BE PATIENT lifes too short to be on hold or make 30 calls or emails a day (a little obsessive) and again how many others are doing the same thing? Wonder if it slows down the process? Go read a book, watch a movie, build a house...do somthing productive lol.
Bottom line, you and a million other people jumped on a good deal, be patient and wait. Umm ok.. My [censored] was together PSA was the ones that didn't have their [censored] together obviously. Also I wouldn't have to call 30 times if they would answer the phone or atleast have an answering machine. I didn't switch anything on my order they claimed they didn't get my FFL which they probably had because they tried the same tired story a second time but didn't work because my FFL was actually a friend and contacted me unlike the other one.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: KRoyal]
#4190232
04/16/13 01:18 AM
|
Joined: Dec 2010
Posts: 1,297
ju993rnaut
Pro Tracker
|
Pro Tracker
Joined: Dec 2010
Posts: 1,297 |
easy fella! I was just telling this guy what to expect, and how he can make things as painless as possible for himself when ordering something. IIRC you called more than 30 times
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: KRoyal]
#4190239
04/16/13 01:20 AM
|
Joined: Nov 2008
Posts: 9,952
LFD2037
THF Trophy Hunter
|
THF Trophy Hunter
Joined: Nov 2008
Posts: 9,952 |
Restocking fee for an item they don't even have in stock is 100% grade A bull$#!+!!!!!!
R.I.P. CPO Matt Mills-(DEVGRU)- You will NEVER be forgotten! 10-25-75 / 8-6-11 *K.I.A.*
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: ju993rnaut]
#4190276
04/16/13 01:32 AM
|
Joined: Jan 2007
Posts: 26,211
KRoyal
Texoma Legend
|
Texoma Legend
Joined: Jan 2007
Posts: 26,211 |
easy fella! I was just telling this guy what to expect, and how he can make things as painless as possible for himself when ordering something. IIRC you called more than 30 times Hardly anything in your post had to do with telling him what to expect. It was pretty much just taking a shot at my experience with PSA. Yes u are correct I did call over 30 times because they would not answer the phone. Sorry customer service. But whatever.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: LFD2037]
#4190293
04/16/13 01:38 AM
|
Joined: Dec 2009
Posts: 232
texoma2010
OP
Woodsman
|
OP
Woodsman
Joined: Dec 2009
Posts: 232 |
all I can do is wait, and hope it shows up sometime in 2013. Not in a big hurry just thought if I was ordering a item in stock it would ship sooner. I don't think it was in stock in the first place.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: texoma2010]
#4190306
04/16/13 01:42 AM
|
Joined: Jan 2007
Posts: 26,211
KRoyal
Texoma Legend
|
Texoma Legend
Joined: Jan 2007
Posts: 26,211 |
all I can do is wait, and hope it shows up sometime in 2013. Not in a big hurry just thought if I was ordering a item in stock it would ship sooner. I don't think it was in stock in the first place. That's what's even worse with PSA. If I ordered something that was on back order I'd expect to wait a while for it. PSA claims to sell only things that are in stock. Funny I made 3 separate orders from pkfirearms and sdktactical and got the stuff I ordered in about 3 days.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: LFD2037]
#4190403
04/16/13 02:23 AM
|
Joined: Jan 2010
Posts: 4,394
Chuck McDonald
Extreme Tracker
|
Extreme Tracker
Joined: Jan 2010
Posts: 4,394 |
Restocking fee for an item they don't even have in stock is 100% grade A bull$#!+!!!!!! It is not a restocking fee, it is a cancelation fee. They just implemented it and here is why. After the panic started people would place orders for parts. R-Guns would make their orders to fill those orders received. Even after being warned it would take 4-6 weeks at a minimum for their parts to arrive. Those customers would then go pay 3 or 4 times what their order from Rguns cost and by on gunbroker or somewhere else. They would then cancel the order with Rguns creating havoc with their already screwed up system. Rguns is trying to create a penalty for canceling an order already placed and for their time and trouble. I am an engineer, I submit packages to our purchasing department daily for Instrumentation and Electrical parts. We do not have one vendor, who will not hit us with cancellation fees. So I can understand what they are doing. If you go out and read, very few people who cancelled got charged the fee if they debated it. The only ones I know of are people who bought like 20 BCGs and then cancelled.
|
|
|
Re: R Guns Suuuuuuuuuuuuu
[Re: Chuck McDonald]
#4190709
04/16/13 06:30 AM
|
Joined: Apr 2012
Posts: 2,199
Aquaman
Veteran Tracker
|
Veteran Tracker
Joined: Apr 2012
Posts: 2,199 |
I have never once heard a gun thing about Rguns. Isn't there a mod on here that owns them or am I think about something else?
"Speak softly and carry a big stick" - Teddy Roosevelt
|
|
|
Moderated by bigbob_ftw, CCBIRDDOGMAN, Chickenman, Derek, DeRico, Duck_Hunter, hetman, jeh7mmmag, JustWingem, kmon11, kry226, kwrhuntinglab, Payne, pertnear, rifleman, sig226fan (Rguns.com), Superduty, TreeBass, txcornhusker
|