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Disappointed with Diamond (Bowtech)
#5006343
03/05/14 04:31 PM
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Joined: Dec 2005
Posts: 12,263
A.B.
OP
Obi-Wan Kenobi
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OP
Obi-Wan Kenobi
Joined: Dec 2005
Posts: 12,263 |
We bought Joshua a Diamond for Christmas. Have taken care of the bow with meticulous regularity. The string is fraying quicker than any bow I have ever seen. Pro shop says it needs to be replaced and told me to call Diamond and they will make it right.
No they wont. If I have to buy a string I will surely go after market and never do business with them again.
Talent is a gift, character is a decision.
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5006360
03/05/14 04:44 PM
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Joined: Sep 2011
Posts: 28,032
Navasot
Hollywood
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Hollywood
Joined: Sep 2011
Posts: 28,032 |
What model was it? the outlaw? Did you keep them waxed?
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5006366
03/05/14 04:47 PM
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Joined: Sep 2011
Posts: 28,032
Navasot
Hollywood
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Hollywood
Joined: Sep 2011
Posts: 28,032 |
Sounds like it was one that set on the wrack in stock for a good while without ever being pulled back... no one dry fired it did they? I made the string on my diamond last 6 years but im not sure if they put different strings on different models
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Re: Disappointed with Diamond (Bowtech)
[Re: Navasot]
#5006370
03/05/14 04:49 PM
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Joined: Dec 2005
Posts: 12,263
A.B.
OP
Obi-Wan Kenobi
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OP
Obi-Wan Kenobi
Joined: Dec 2005
Posts: 12,263 |
What model was it? the outlaw? Did you keep them waxed? Core and yes. When a string wears out in 90 days we have a problem. Their company rep told me that if I had read the owners manual I would know this. So I got salty back and told him that he knows damn good and well no string should wear out in 90 days. I will buy Joshua a Mathews like I should have done in the first place.
Talent is a gift, character is a decision.
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5006376
03/05/14 04:51 PM
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Joined: Sep 2011
Posts: 28,032
Navasot
Hollywood
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Hollywood
Joined: Sep 2011
Posts: 28,032 |
What model was it? the outlaw? Did you keep them waxed? Core and yes. When a string wears out in 90 days we have a problem. Their company rep told me that if I had read the owners manual I would know this. So I got salty back and told him that he knows damn good and well no string should wear out in 90 days. I will buy Joshua a Mathews like I should have done in the first place. He said its normal to wear that fast?
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Re: Disappointed with Diamond (Bowtech)
[Re: Navasot]
#5006384
03/05/14 04:59 PM
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Joined: Dec 2005
Posts: 12,263
A.B.
OP
Obi-Wan Kenobi
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OP
Obi-Wan Kenobi
Joined: Dec 2005
Posts: 12,263 |
He wouldn't say it was or wasn't, but he did say it is not covered. I would have thought they would throw out a 15.00 string to appease, but hell no. Pro shop is doing the labor for free, but cant get the company to do crap. I will buy a zebra string and have it put on.
Talent is a gift, character is a decision.
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5006401
03/05/14 05:07 PM
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Joined: Sep 2011
Posts: 28,032
Navasot
Hollywood
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Hollywood
Joined: Sep 2011
Posts: 28,032 |
He wouldn't say it was or wasn't, but he did say it is not covered. I would have thought they would throw out a 15.00 string to appease, but hell no. Pro shop is doing the labor for free, but cant get the company to do crap. I will buy a zebra string and have it put on. That sucks... Id try and call higher up or take it back to the place you bought it.. or is that were you took it to? Really sucks iv never had much problems with mine but iv never had to deal with customer service either.. Did it have a release loop on it?
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Re: Disappointed with Diamond (Bowtech)
[Re: Navasot]
#5006437
03/05/14 05:29 PM
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Joined: Dec 2005
Posts: 12,263
A.B.
OP
Obi-Wan Kenobi
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OP
Obi-Wan Kenobi
Joined: Dec 2005
Posts: 12,263 |
Yes it had a loop. The final word from Christopher Molina at Diamond, is they don't ship to individuals, so If I want any action I have to have a dealer look at it and then call and order. So they will now fix it, but I have to make two trips to Garland. They wont just go ahead and send it so I have one trip to make. I will just buy a zebra string and have it put on.
Might be the best bow in the world, but the one man ruined my opinion of the company and lost my business.
Talent is a gift, character is a decision.
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5006465
03/05/14 05:45 PM
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Joined: Sep 2011
Posts: 28,032
Navasot
Hollywood
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Hollywood
Joined: Sep 2011
Posts: 28,032 |
Yes it had a loop. The final word from Christopher Molina at Diamond, is they don't ship to individuals, so If I want any action I have to have a dealer look at it and then call and order. So they will now fix it, but I have to make two trips to Garland. They wont just go ahead and send it so I have one trip to make. I will just buy a zebra string and have it put on.
Might be the best bow in the world, but the one man ruined my opinion of the company and lost my business. Don't blame you that sucks. The dealer should have taken care of it one way or another the first time or contacted Diamond for you. I always go with aftermarket strings also... even if they were going to replace it id be scared of another 90 day string
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Re: Disappointed with Diamond (Bowtech)
[Re: Navasot]
#5006496
03/05/14 06:02 PM
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Joined: Dec 2005
Posts: 12,263
A.B.
OP
Obi-Wan Kenobi
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OP
Obi-Wan Kenobi
Joined: Dec 2005
Posts: 12,263 |
That's what the pro shop guy said. Josh runs through no telling how many arrows out of that thing per day, so it would behoove us to go aftermarket.
Talent is a gift, character is a decision.
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5006503
03/05/14 06:06 PM
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Joined: Sep 2011
Posts: 28,032
Navasot
Hollywood
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Hollywood
Joined: Sep 2011
Posts: 28,032 |
Im willing to bet your going to see an improvement in the way it shoots also.
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5006510
03/05/14 06:11 PM
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Joined: Aug 2005
Posts: 31,964
txtrophy85
THF Celebrity
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THF Celebrity
Joined: Aug 2005
Posts: 31,964 |
That's not a bow issue. Go buy another string and have it replaced. Diamond is one of the best bows out there
For liability reasons they won't ship to individuals.
For it is not the quarry that we truly seek, but the adventure.
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Re: Disappointed with Diamond (Bowtech)
[Re: txtrophy85]
#5006540
03/05/14 06:35 PM
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Joined: Dec 2005
Posts: 12,263
A.B.
OP
Obi-Wan Kenobi
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OP
Obi-Wan Kenobi
Joined: Dec 2005
Posts: 12,263 |
That's not a bow issue. Go buy another string and have it replaced. Diamond is one of the best bows out there
For liability reasons they won't ship to individuals. Never asked for it to be shipped here to me, it was supposed to be at pro shop when I arrived next Tuesday. If you sell a product and it doesn't last 90 days, there is a quality issue, it may very well be anomaly, but there is a problem. Ford might be the best truck out there but every once in a while they make a turd, and a tranny doesn't last 10k. So, those folks should hush and pay for it out of their pocket? Its not a "truck" issue after all.
Talent is a gift, character is a decision.
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5006555
03/05/14 06:43 PM
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Joined: Sep 2006
Posts: 32,518
kmon11
junior
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junior
Joined: Sep 2006
Posts: 32,518 |
Which Pro Shop are you dealing with?
lf the saying "Liar, Liar your pants on fire" were true Mainstream news might be fun to watch
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5006656
03/05/14 07:40 PM
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Joined: Jan 2010
Posts: 4,394
Chuck McDonald
Extreme Tracker
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Extreme Tracker
Joined: Jan 2010
Posts: 4,394 |
If he is keeping the string waxed, I would be checking the cams for burs. I have never heard of any string wear out that fast without there being more to the picture.
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5006661
03/05/14 07:41 PM
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Joined: Sep 2011
Posts: 28,032
Navasot
Hollywood
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Hollywood
Joined: Sep 2011
Posts: 28,032 |
There is a reason these bows are coming off the wall new at such a low cost... If hes shooting that much I wouldn't dout it messing up that fast... just cheap strings I bet.
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5006722
03/05/14 08:17 PM
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Joined: Dec 2006
Posts: 11,740
passthru
THF Celebrity
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THF Celebrity
Joined: Dec 2006
Posts: 11,740 |
Either way he is better off with a Zebra string.
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5006797
03/05/14 08:58 PM
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Joined: Apr 2007
Posts: 60,491
BOBO the Clown
kind of a big deal
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kind of a big deal
Joined: Apr 2007
Posts: 60,491 |
No MFG has real good factory strings.
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Re: Disappointed with Diamond (Bowtech)
[Re: passthru]
#5006801
03/05/14 09:02 PM
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Joined: Sep 2006
Posts: 32,518
kmon11
junior
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junior
Joined: Sep 2006
Posts: 32,518 |
Either way he is better off with a Zebra string. X2 The Zebra string will be an upgrade to the factory strings used on Diamonds IMO.
lf the saying "Liar, Liar your pants on fire" were true Mainstream news might be fun to watch
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5007421
03/06/14 02:33 AM
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Joined: Dec 2005
Posts: 12,263
A.B.
OP
Obi-Wan Kenobi
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OP
Obi-Wan Kenobi
Joined: Dec 2005
Posts: 12,263 |
I rescind my criticism. Diamond called Joshua tonight and said they would cover it and he doesn't have to worry. They appreciated his business and told him they would get his bow back in shape at no cost.
Talent is a gift, character is a decision.
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5007523
03/06/14 03:16 AM
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Joined: Apr 2007
Posts: 60,491
BOBO the Clown
kind of a big deal
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kind of a big deal
Joined: Apr 2007
Posts: 60,491 |
I rescind my criticism. Diamond called Joshua tonight and said they would cover it and he doesn't have to worry. They appreciated his business and told him they would get his bow back in shape at no cost.
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5007587
03/06/14 03:41 AM
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Joined: Mar 2010
Posts: 995
Gummi Bear
Tracker
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Tracker
Joined: Mar 2010
Posts: 995 |
You can do much better than a Zebra string.
Call up Korbin and get one made. You choose the colors, and string material. (452x or 8125, or 8190). The difference between a mass produced string and a custom one is more than you might at first realize.
I figure on a new string no matter what bow I buy. A string is an easy way for an OEM to cut corners without consumers seeing it right off.
I even put new strings on my wife and daughters bows. It changed things considerably as far as how well they shoot. Mrs shoots a Diamond, Twerpy a Hoyt.
“I went to the woods because I wished to live deliberately...”
Henry David Thoreau
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Re: Disappointed with Diamond (Bowtech)
[Re: Gummi Bear]
#5007660
03/06/14 04:22 AM
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Joined: Jun 2009
Posts: 3,958
1FowlHntR
Extreme Tracker
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Extreme Tracker
Joined: Jun 2009
Posts: 3,958 |
You can do much better than a Zebra string.
Call up Korbin and get one made. You choose the colors, and string material. (452x or 8125, or 8190). The difference between a mass produced string and a custom one is more than you might at first realize.
I figure on a new string no matter what bow I buy. A string is an easy way for an OEM to cut corners without consumers seeing it right off.
I even put new strings on my wife and daughters bows. It changed things considerably as far as how well they shoot. Mrs shoots a Diamond, Twerpy a Hoyt. You beat me to it Gummi!! I was reading through the thread making sure I didn't beat a dead horse, and low and behold yours was the last post before I got to before i wasn't gven the chance to sing the praises of KORBIN'S Strings!!
"People sleep peaceably in their beds at night only because rough men stand ready to do violence on their behalf."
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Re: Disappointed with Diamond (Bowtech)
[Re: Gummi Bear]
#5008266
03/06/14 05:19 PM
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Joined: Dec 2006
Posts: 11,740
passthru
THF Celebrity
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THF Celebrity
Joined: Dec 2006
Posts: 11,740 |
You can do much better than a Zebra string.
Call up Korbin and get one made. You choose the colors, and string material. (452x or 8125, or 8190). The difference between a mass produced string and a custom one is more than you might at first realize.
I figure on a new string no matter what bow I buy. A string is an easy way for an OEM to cut corners without consumers seeing it right off.
I even put new strings on my wife and daughters bows. It changed things considerably as far as how well they shoot. Mrs shoots a Diamond, Twerpy a Hoyt. Yes but you may also void your bows warranty.
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Re: Disappointed with Diamond (Bowtech)
[Re: A.B.]
#5008415
03/06/14 07:16 PM
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Joined: Aug 2011
Posts: 2,638
MacDaddy21
Veteran Tracker
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Veteran Tracker
Joined: Aug 2011
Posts: 2,638 |
Sorry to hear about your bad luck, but glad to hear they are going to fix it after all…I have a 2008 Diamond Marquis I bought new in 08. The factory string is still solid. I don't shoot much in the offseason but I shoot pretty heavily during the season, and the original string has lasted the whole time. I am going to replace it this summer though.
Last edited by MacDaddy21; 03/06/14 07:17 PM.
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