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Despicable! #3547490 09/06/12 04:41 PM
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Cappy_TX Offline OP
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I find it to be worse than despicable when a business like Tractor Supply is FULLY AWARE of FDA warnings and recalls and still goes ahead and promotes dawg treats that are known to sicken or even kill pets ...

http://www.tractorsupply.com/waggin-train-chicken-jerky-tenders-16-oz-bag-1001017

http://newsfeed.time.com/2012/05/23/fda-nearly-1000-pets-sickened-by-china-made-dog-treats/

They put these items on sale at 33% or 50% off to help get rid of the inventory. To Hell with the dawgs and their owners, right?

I asked the local TSC store if they were aware of the warnings and was told yes. Why are you still selling them then? "Management told us to put them on close out."

I e-mailed TSC corporate offices about the problem and sent several follow-ups. They failed/refused to respond.

mad


Cappy ... At my side for thirteen years, in my heart forever.
Re: Despicable! [Re: Cappy_TX] #3547726 09/06/12 05:54 PM
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sallysue Offline
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Thanks Cappy

Re: Despicable! [Re: Cappy_TX] #3550543 09/07/12 03:58 PM
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Originally Posted By: Cappy_TX
I find it to be worse than despicable when a business like Tractor Supply is FULLY AWARE of FDA warnings and recalls and still goes ahead and promotes dawg treats that are known to sicken or even kill pets ...

http://www.tractorsupply.com/waggin-train-chicken-jerky-tenders-16-oz-bag-1001017

http://newsfeed.time.com/2012/05/23/fda-nearly-1000-pets-sickened-by-china-made-dog-treats/

They put these items on sale at 33% or 50% off to help get rid of the inventory. To Hell with the dawgs and their owners, right?

I asked the local TSC store if they were aware of the warnings and was told yes. Why are you still selling them then? "Management told us to put them on close out."

I e-mailed TSC corporate offices about the problem and sent several follow-ups. They failed/refused to respond.

mad


They did this with the 4Health dog food, too!



IRON SPIKE RANCH & KENNELS
Started & Prospective Gun Dog Pups
http://www.youtube.com/ironspikeranch
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Re: Despicable! [Re: IronSpikeLabs] #3551238 09/07/12 08:07 PM
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CinchMan Offline
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Thanks for the warning.


Say When.....
Re: Despicable! [Re: CinchMan] #3551357 09/07/12 08:52 PM
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Baylor_Bears Offline
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My business is small there, but Ill be finding a new place to purchase my cattle panels and welding stuff. Shameful way to try and make a buck


Re: Despicable! [Re: Baylor_Bears] #3552827 09/08/12 12:26 PM
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Don Dial Offline
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I don't think it's just them however, as I think many business's
these days only look to the bottom line...and it's not always a
sign of the times or the economy...I've been in business myself
for over 30 yrs and have noticed a lot of my recent competitors
still try to oversell their products and then fail to may service
calls on them...Don

Re: Despicable! [Re: Don Dial] #3553439 09/08/12 06:51 PM
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BTin Offline
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Thanks for the warning. I will do business elsewhere.

Re: Despicable! [Re: BTin] #3553829 09/08/12 09:57 PM
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Maglite Offline
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Yeah it stinks that MONEY is more important than safety.

Re: Despicable! [Re: Cappy_TX] #3554095 09/09/12 12:11 AM
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ken tx Offline
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thanks for the warning, I will do business elsewhere.

Re: Despicable! [Re: ken tx] #3555445 09/09/12 05:33 PM
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Hopedale Offline
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Really don't do any business with them. Sad to know this is how they operate.


[Linked Image]
Re: Despicable! [Re: Hopedale] #3555469 09/09/12 05:47 PM
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Big Tony Offline
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I got into it with TSC years ago over a well pump I got from 'em. A part was missing from the box (that was opened) and they said I did it. The finally ordered the part and it took almost 2 weeks for it to come in. 2 weeks without water at the house did not make me a happy camper. I wouldn't take anything from them if it was free. They don't care anything about customer satisfaction. So I don't give a rip about them. I hope they go out of business.



"A hunt based only on trophies taken, falls far short of what the ultimate goal should be." -Fred Bear
Re: Despicable! [Re: Big Tony] #3556055 09/09/12 10:29 PM
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I'm seeing more and more of this where they are concerned. I used to think of them as a convenience, but now I don't feel it's worth it to give them my money. They are getting worse and worse and I notice employee turnover at the ones near me is increasing, too. Shame. Big business in this day and age sure has gone on the down slide.



IRON SPIKE RANCH & KENNELS
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Re: Despicable! [Re: IronSpikeLabs] #3558123 09/10/12 04:20 PM
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TexasEd Offline
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I buy my food from a local feed store whose owner cares as much about his dogs as I do about mine.


Re: Despicable! [Re: TexasEd] #3558992 09/10/12 09:49 PM
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Cappy_TX Offline OP
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I've had both bad and good experiences with TSC. Most of the bad ones are usually attributable to an inept employee or one with an attitude. The thing I won't stand for is some "youngster" (under 40) who juts their chin out and gets obnoxious when you challenge something they've just told you as being incorrect. However, and in this case, it's a very different matter.

Any retail business can receive defective product from its suppliers, foreign or domestic. Once it's learned that a product is defective, especially when it involves the health and safety of the customers or their animals, then that product must be taken off the shelf immediately and not sold. Maybe even an effort undertaken to locate recent purchasers of the items and warn them.

When a business decides it's more proitable or expedient to continue selling the defective products and put a special sale on them to get rid of stock on hand more quickly ... then that's a business that puts their profits ahead of it's custmoers well being. What was most disturbing to me was that the cashier and store manager were both aware of the recall on the product and justified it's continued sale "because that's what management told us to do." In a crimnal matter that would be an "accessory" and would make one as guilty as the perpetrator.


Cappy ... At my side for thirteen years, in my heart forever.
Re: Despicable! [Re: Cappy_TX] #3559954 09/11/12 02:39 AM
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940AC Offline
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In my business, if we have a defective product it's returned to the manufacturer and 99% of the time it's taken care of.
Warranty, replaced product, etc.....
Why in the heck doesn't TSC just send the crap back to the manufacturer?
Makes no sense to me.



No bad days hunting
Re: Despicable! [Re: 940AC] #3566656 09/13/12 05:08 AM
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duckboogieman Offline
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TSC sells crap always has always will. Despicable for sure but not all that surprising.

Re: Despicable! [Re: duckboogieman] #3616579 09/29/12 07:29 PM
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macec3(TX) Offline
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A lot of business owners/managers think that taking care of the business's bottom line is good for the business. Wrong. If they would take care of their customers first, the bottom line would take care of itself.
Always has and always will.

Re: Despicable! [Re: macec3(TX)] #3616620 09/29/12 07:45 PM
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Originally Posted By: Macec3
A lot of business owners/managers think that taking care of the business's bottom line is good for the business. Wrong. If they would take care of their customers first, the bottom line would take care of itself.
Always has and always will.


up The principle of Sowing & Reaping is a general one that applies to all aspects of life - physical, emotional, spiritual, social & financial. It's immutable, irrefutable and irreversible .



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Re: Despicable! [Re: 940AC] #3616696 09/29/12 08:06 PM
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hallfns Offline
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Originally Posted By: 940AC
In my business, if we have a defective product it's returned to the manufacturer and 99% of the time it's taken care of.
Warranty, replaced product, etc.....
Why in the heck doesn't TSC just send the crap back to the manufacturer?
Makes no sense to me.


this is what I'm thinking It is a recall just send it back.


piss.wezel@gmail.com
Re: Despicable! [Re: hallfns] #3616736 09/29/12 08:16 PM
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hallfns Offline
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Just re read there is no recall. That being said when we heard of the problem we had just baught our second or third package, we threw it out but to our knolage our dog was not affected by it.

So as the devils adv. They can not send back the inventory but have chosen to mark it down and close it out to the people who will still feed it to their pets.


piss.wezel@gmail.com
Re: Despicable! [Re: hallfns] #3617555 09/30/12 01:35 AM
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nativeTXshooter Offline
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I can't find any link to re-calls or vets stating that the product is bad...help me out

Re: Despicable! [Re: nativeTXshooter] #3618578 09/30/12 03:47 PM
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BLUERIBBONS Offline
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check the link the OP provided its in there!

Re: Despicable! [Re: BLUERIBBONS] #3619547 09/30/12 10:35 PM
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Originally Posted By: BLUERIBBONS
check the link the OP provided its in there!


I hate China too...but there is no re-call...here is a quote from the article.

"Despite repeated tests, however, FDA scientists have been unable to detect any toxin responsible for the animal illnesses, officials said."

Q: What do the FDA statements say about chicken jerky treats?

A: On Nov. 18, 2011, and again on March 9, 2012, the FDA issued a chicken jerky treat update regarding a possible association with illness in dogs. Both updates clearly state that after extensive testing, scientists have been unable to determine a definitive cause for the reported illnesses. The FDA has been quite clear about this. According to the FDA, “Samples collected from all over the United States have been tested for a wide variety of substances and to date, scientists have not been able to determine a definitive cause for the reported illnesses.” In addition, FDA continues to emphasize that some of the reported illnesses may be the result of causes other than eating chicken jerky.

Both FDA notices include a reminder that dog treats should be fed as treats, not as a pet’s sole source of nutrition. The American Veterinary Medical Association recommends feeding jerky treats in small quantities, and notes this is especially

In addition, the American Veterinary Medical Association (AVMA) previously has reported that any association between dog illnesses and chicken jerky may be the result of dogs (primarily small dogs) consuming treats in excess of normal or recommended levels.

BTW - Waggin’ Train IS A DIVISION OF NESTLE' PURINA

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